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Rückmeldungen
Bewertung
94.3 %
aus 22178 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Neueste Bewertungen:
Nikolay Stolyar
(1 Buchung)
Russia
22.08.2023
Service Bewertung:
good
Service was quite good
Mitarbeiterbewertung:
good
Thanks a lot
Thanks a lot
Thanks a lot
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Welcome to the Top Rent A Car!
Würden Sie uns empfehlen:
yes
no
Gregorio Gambato
Italy
Italy
22.08.2023
Service Bewertung:
good
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Atanas Varbanov Daskalov
(4-5 Buchungen)
Bulgaria
22.08.2023
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
A***** A*******
(1 Buchung)
United Kingdom
21.08.2023
Service Bewertung:
good
Good service and great car. Only disappointment was a delay of one hour drop off.
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Egor Fominykh
(4-5 Buchungen)
Russia
21.08.2023
Service Bewertung:
good
Everything was awesome except I would loved to have a bit more elaborate guide on how to charge an electric vehicle. I tried charging but first the cards didn’t work and then when I registered my own through an app it seemed like it started to charge but then didn’t charge at all after 30 minutes.
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
M***** S********
(1 Buchung)
Austria
20.08.2023
Service Bewertung:
good
The tempomat-function was not available. Even after a phone call with the hotline, they did not give us a correct answer - wenn traveling for hours from the seaside to e.g. Asenovgrad it was rather uncomfortable.
Mitarbeiterbewertung:
average
We were not explained the functions of the buttons+tempomat on the driver's wheel. When asked the clerk to explain it to us we were told: "It is anormal car. You will find everythiung".
Sorry, this was not a proper service, as I do not drive Toyota at home, so the commands are rather different.
Denis was very customer-oriented and ready to help. Very friendly as well.
Denis was very customer-oriented and ready to help. Very friendly as well.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Please explain the customers the most important buttons on the driving wheel. Thus one feels more comfortable as a driver.
Würden Sie uns empfehlen:
yes
no
Sascha Huelss
(4-5 Buchungen)
Germany
18.08.2023
Service Bewertung:
good
Better management of pickup time slots would be awesome. So you don't have to wait for half an hour to get your car whilst being eager to start your trip.
Mitarbeiterbewertung:
excellent
Only i would have wished for infos regarding the charging of the car - we had an EV in Varna - which charging stations can be used, app requirements, etc.
Nothing to suggest
Nothing to suggest
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Couldn't connect to the car via Android Auto. Dunno if it was me or the car.
Würden Sie uns empfehlen:
yes
no
Elizabeth Ann Leddra
(über 6 Buchungen)
United Kingdom
18.08.2023
Service Bewertung:
good
Mitarbeiterbewertung:
good
I had to wait for three other groups to collect their cars, Gospodin was efficient and as quick as possible while making sure he covered all aspects of the rental. He was happy and helpful.
Tihomir did a very good job trying to keep the desk running for customers and receiving my car back at -4 at terminal 2, maybe that was because we were about 30 minutes earlier than expected, he was very efficient, if a little short, I put that down to being under pressure.
Tihomir did a very good job trying to keep the desk running for customers and receiving my car back at -4 at terminal 2, maybe that was because we were about 30 minutes earlier than expected, he was very efficient, if a little short, I put that down to being under pressure.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
This car suited our needs, 2 adults 2 teenage children, we did not plan to drive long distances and it accommodated our 1 large suitcase and four rucksacks
Würden Sie uns empfehlen:
yes
no
T****** T*******
(1 Buchung)
Bulgaria
18.08.2023
Service Bewertung:
good
Служителите бяха много отзивчиви и професионално се отнесоха към своите задължнеия. Имам само една малка забележка, че не ми беше отговорено на моите въпроси които имах за колата първоначално. Благодаря за възможността да използвам услугите на Top Rent-A-Car , ще ви препоръчам на всички мои приятели и познати. Успехи.
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
David Laurence Whitehurst
(1 Buchung)
United Kingdom
16.08.2023
Service Bewertung:
good
Mitarbeiterbewertung:
average
He needs to smile more, not a happy guy at all........ maybe he had a late night but didn't make you feel welcome
Perfect, came out as soon as we pulled up, checked the car as quickly as he could. Processed refund asap (although still waiting for funds to hit bank) then grabbed the shuttle van and dropped us back at the airport in quick time. Super nice guy, highly recommend
Perfect, came out as soon as we pulled up, checked the car as quickly as he could. Processed refund asap (although still waiting for funds to hit bank) then grabbed the shuttle van and dropped us back at the airport in quick time. Super nice guy, highly recommend
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
