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Rückmeldungen
Bewertung
94.3 %
aus 22178 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Neueste Bewertungen:
Svetlana Vladimirovna Galitzine
(2-3 Buchungen)
United Kingdom
26.04.2026
Service Bewertung:
excellent
Excellent service. Momchil was very helpful. I will be happy to use this company again and happy to recommend it.
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Eugene Leeman
(1 Buchung)
Netherlands
26.04.2026
Service Bewertung:
excellent
friendly and correct people
Mitarbeiterbewertung:
excellent
Friendly, correct and efficient
Same
Same
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Peugeot 208 GT excellent and economical car if you are 1 or 2 persons. Pleasure to drive.
Würden Sie uns empfehlen:
yes
no
Monica Ramos Garcia
(2-3 Buchungen)
Spain
26.04.2026
Service Bewertung:
bad
While I appreciate the professionalism of the agents, I am very dissatisfied with the management of my case. I was provided with a faulty vehicle (alternator failure) and pressured to 'manipulate the battery' myself, despite having Premium Insurance. I was even threatened with charges for the mechanic's visit if I didn't 'collaborate'.
Furthermore, the 48% fuel level upon return was a direct result of the breakdown (I was advised not to turn off the engine for safety). It is unacceptable that this wasn't recorded as a technical necessity
Mitarbeiterbewertung:
good
The agents were polite, but I am disappointed with the lack of professional guidance during pick-up. When I pointed out the navigation screen failure, the agent simply 'fixed' it but did not suggest or encourage me to record it in the contract. As a customer, I expected the staff to ensure all pre-existing issues were documented for my safety. This lack of transparency was critical, as that initial glitch was the first sign of the major alternator failure I suffered later.
I am extremely happy with the service provided during the early drop-off. The agent was excellent, spoke my language, and was very empathetic. Although he couldn't provide an immediate refund, he reassured me and, most importantly, added the initial navigation screen issue to the report—something that should have been done at pick-up. This kind of professional and honest service is what I expected from the start. Great service at the Sofia office!
I am extremely happy with the service provided during the early drop-off. The agent was excellent, spoke my language, and was very empathetic. Although he couldn't provide an immediate refund, he reassured me and, most importantly, added the initial navigation screen issue to the report—something that should have been done at pick-up. This kind of professional and honest service is what I expected from the start. Great service at the Sofia office!
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
Eduard Zamozhenko
(über 6 Buchungen)
Israel
26.04.2026
Service Bewertung:
excellent
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
S***** S******
(über 6 Buchungen)
Austria
25.04.2026
Service Bewertung:
bad
Дълго чакане за трансфер и в света посоки.
Опашка за връщане 15-20 Мин , не ефициентен процес.:(
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
J**** S*********
(4-5 Buchungen)
Poland
25.04.2026
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Stoil Stoyanov Popov
(über 6 Buchungen)
Bulgaria
25.04.2026
Service Bewertung:
excellent
Комфортна, компактна кола на добра цена! Топ!
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
A****** R****** B******
(4-5 Buchungen)
Belgium
25.04.2026
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Ilyan Genadiev
(über 6 Buchungen)
Bulgaria
25.04.2026
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Emil Dimitrov Minkov
(1 Buchung)
Bulgaria
25.04.2026
Service Bewertung:
excellent
За пръв път използвам тази услуга и съм изключително доволен. Благодаря
Поздравления за Вас
Mitarbeiterbewertung:
excellent
Доволен съм много
Служителя бе много учтив
Служителя бе много учтив
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Не се колебайте изберете услугата
Würden Sie uns empfehlen:
yes
no
