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Rückmeldungen
Bewertung
94.3 %
aus 22178 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Neueste Bewertungen:
Maxime Braeckman
(1 Buchung)
Belgium
13.04.2022
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Maor Meir Shoshan
(1 Buchung)
Israel
13.04.2022
Service Bewertung:
excellent
The car is very comfortable.
We put 2 big suitcases and 2 middle suitcases and 4 hand bag.
Mitarbeiterbewertung:
excellent
No problem, good service
No problem Good service
No problem Good service
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Hello, Maor! We are glad we could help! Thank you so much again for your feedback! We hope you have a great day! 
Philippa Mary Starr
(über 6 Buchungen)
Bulgaria
13.04.2022
Service Bewertung:
good
Staff need to smile more.
It takes too long to check in at Sofia Airport. If a customer has used your services before, you should already have their passport and Licence details. You should pre-print the forms to avoid frustrating time-wasting.
Mitarbeiterbewertung:
good
Perhaps you could explain the way the car's technology works. I never did find out how to change the heating. I was on my way back home after using the car for 13 days before I noticed a number 6 on the gearstick! I didn't know the wretched thing had an extra gear. I could have used less petrol and therefore been more ecological.
He seemed a sweet boy. He didn't need to explain anything as the car was being returned.
He seemed a sweet boy. He didn't need to explain anything as the car was being returned.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Mrs. Starr, Thank you for taking the time to let us know how we did. We highly value our returning customers and every feedback is important for us. We train our employees to be friendly and polite, as the customer's satisfaction is our TOP priority and the behavior of the agent is very important! We will take a note about giving more information about vehicles, as we have only brand new cars with high level of equipment. We hope to see you again and that next time we will earn that extra star from you. 
Ziv Sadeh
(2-3 Buchungen)
Israel
12.04.2022
Service Bewertung:
very bad
Mitarbeiterbewertung:
bad
You can read my full review at google and other social media
You can read my full review at google and other social media
You can read my full review at google and other social media
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
bad
Bad fuel consumption
No safety view angle from driver seat
Poor trunk capacity
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Ziv, Thank you for your review. We always encourage our clients to directly contact us whenever they experience any inconveniences, so we can reac immediately. We will investigate the situation and our colleagues will contact you by e-mail untill the end of the day! Top Rent A Car 
V***** A****** G********
(4-5 Buchungen)
Bulgaria
12.04.2022
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
P**** P***** G****
(2-3 Buchungen)
United Kingdom
11.04.2022
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Veselin Michev Nedelchev
(über 6 Buchungen)
Bulgaria
11.04.2022
Service Bewertung:
excellent
Фирмата наистина е ТОП.
Но тази кола беше ужасна - на над 160 000 км.
С неработеща задна чистачка и без спирачки
Mitarbeiterbewertung:
excellent
Бързина
Професионалист
Бързина Професионалист
Бързина Професионалист
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
average
Цената не отговаряше на състоянието на колата.
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Здравейте г-н Неделчев,
Благодарим за отзива и мнението Ви. Съжаляваме, че не сме успели да покрием изискванията Ви този път. Ще предупредим техническия ни отдел за да проверят автомобила и да избегнем неприятности на следващ клиен.
Ще се радваме да ви видим отново.
Желаем Ви хубав ден!
Oleksandar Telpis
(über 6 Buchungen)
Bulgaria
10.04.2022
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Mr. Telpis,
Thank you for rating us with the highest score. We look forward to seeing you again.
N****** S******* S*******
(4-5 Buchungen)
Bulgaria
10.04.2022
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Customer,
Thank you for your review. We are very happy to have provided you with such a positive experience. We hope you have a great day!
Radostina Georgieva Konsulova
(2-3 Buchungen)
Bulgaria
10.04.2022
Service Bewertung:
excellent
Отлична!
Mitarbeiterbewertung:
excellent
Любезен и кооперативен!
Адекватно, любезно обслужване!
Адекватно, любезно обслужване!
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Изключителен автомобил , удобен и комфортен за дълъг път, с нисък разход, пъргав и надежден!
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Уважаема Г-жо Консулова,
Благодарни сме за позитивните коментари за Top Rent A Car! Вашата удовлетвореност е наш главен приоритет. Пожелаваме Ви приятен ден! 
