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Rückmeldungen
Bewertung
94.3 %
aus 22178 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Neueste Bewertungen:
L****** B*** S***
(1 Buchung)
Denmark
18.05.2024
Service Bewertung:
average
Personel are doing what they should, but waiting time for a car is hour to two. Very beaurucratic procedure too. Shuttle busing is not
The best solution either.
Mitarbeiterbewertung:
good
No complaint about the guy, but the fysical delivery by another person, no basic instruction about the car. Endless waiting time, a structural problem.
It turned out the car needed some 4 liter more fuel. We had to drive around to get fueled. Fortunately shuttle driver helped, many thanks to him pls. Again rigid rules and costs
It turned out the car needed some 4 liter more fuel. We had to drive around to get fueled. Fortunately shuttle driver helped, many thanks to him pls. Again rigid rules and costs
Zeit zur Abholung/Rückgabe:
bad
Fahrzeugbewertung:
average
The car being "SUV" is too small, backseat was a pain. For 3 p + child + luggage too small & uncomfortable.
Würden Sie uns empfehlen:
yes
no
Paraskevas Kokkinos
(1 Buchung)
Cyprus
16.05.2024
Service Bewertung:
average
The beam lights are too low and that makes driving during the night very difficult as the driver can only see about 30 meters ahead. Didn’t realize it before the morning I returned to the airport. Your agent found a surface scratch on the right side of the car but it should be taken into consideration that without good headlights it’s not easy to avoid all kind of vegetation that might be on the road side. Apart from that the car was just fine.
Mitarbeiterbewertung:
excellent
Very polite.
Very polite.
Very polite.
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
good
The headlights need to be adjusted.
Würden Sie uns empfehlen:
yes
no
Natalia Dixon Perez Moreno
(1 Buchung)
Mexico
15.05.2024
Service Bewertung:
average
Mitarbeiterbewertung:
bad
Rude
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Nikolay Kirchev Petsev
(4-5 Buchungen)
Bulgaria
13.05.2024
Service Bewertung:
average
Изненадаха ме с 30 евра такса за обработка но документи(драскотина по бронята), въпреки платената при топрентакар застраховка.
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Колата е добра, но е базов модел и мощността е малко недостатъчна.
Würden Sie uns empfehlen:
yes
no
Doytchin Emilov Doytchev
(1 Buchung)
Bulgaria
12.05.2024
Service Bewertung:
average
Колата вози добре но просто седалката Е не иска да ме от ръст който създаде дискомфорт при моето пътуване .
Освен това не беше много наред.
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
Peter Van Roey
(2-3 Buchungen)
Belgium
12.05.2024
Service Bewertung:
average
All fine.. till the first car after two days refused to start. We lost nearly a complete day of vacation as it took 8hrs before we received a new car. When we returned it a the car terminal in Sofia on 11/05 we were falsely accused we filled the initial car with diesel. We want our deposit to be released.
Mitarbeiterbewertung:
average
OK
Maybe not him to blame, but after we asked for a small compensation because of the lost day (see other mail), the atmosphere became grim,
Maybe not him to blame, but after we asked for a small compensation because of the lost day (see other mail), the atmosphere became grim,
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Hope you receive a car that starts..
Würden Sie uns empfehlen:
yes
no
R** C******
(1 Buchung)
Israel
28.04.2024
Service Bewertung:
average
long wait for pick-up, i didn't like the fact that the insurance was not included in the rental price (that's the first time this happens to me).
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Hena Deckoff
(über 6 Buchungen)
Bulgaria
28.04.2024
Service Bewertung:
average
Много съм доволна от отношението на служителите, с които имам контакт и при вземане, и при връщане. За жалост вече трети пореден път ползвам кола и имам технически проблеми. Моля да обърнете сериозно внимание на поддръжката и обслужването на парка. Благодаря, Хена Деков
Mitarbeiterbewertung:
excellent
Отлично обслужване
Отлично обслужване
Отлично обслужване
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
S**** M***** L*****
(über 6 Buchungen)
United Kingdom
24.04.2024
Service Bewertung:
average
Signed the form before seeing condition of vehicle. I was worried that I would be charged for marks to the vehicle I had not made. My copy had no marks identified on the car. I wasn’t charged but it didn’t stop me worrying.
Staff were great as always.
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
bad
Würden Sie uns empfehlen:
yes
no
M****** B****
(über 6 Buchungen)
Italy
19.04.2024
Service Bewertung:
average
Mitarbeiterbewertung:
bad
Quando Ho riconsegnato la macchina, mi avete accusato di 2 danni causati da me che ero certo al 100% di non aver causato Ma se non avessi avuto le foto non so come sarebbe andato a finire. E non è la prima volta che mi capita con voi.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
