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Rückmeldungen
Bewertung
91.5 %
aus 657 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Neueste Bewertungen:
R****** M****** M***** D****
(über 6 Buchungen)
United Kingdom
26.04.2022
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Tina Angela Borer
(2-3 Buchungen)
United Kingdom
22.04.2022
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
P**** P***** G****
(2-3 Buchungen)
United Kingdom
11.04.2022
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Spencer Paul Baker
(2-3 Buchungen)
United Kingdom
29.03.2022
Service Bewertung:
excellent
Very friendly and knowledgeable of the rental process.
Mitarbeiterbewertung:
excellent
Again helpful and freindly.checked the car properly before we went through the return paperwork.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Click had a very good boot space. Also enough room for 4 people to travel comfortably. Easy to use and enough power to do motorway travelling. I thought it was quite economic on fuel also.
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Mr. Baker,
Thank you for filling out the survey to evaluate the services on our website!
We are glad that you are satisfied with the provided services and car.
We will enjoy seeing you again.
Best Regards
A***** C*********
(über 6 Buchungen)
United Kingdom
26.03.2022
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Extra insurance cost when I paid insurance with Ryanair
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Customer,
Thank you for your review.
When you book your rent with a partner company, you can buy an insurance with them that is separate from ours. None of them are obligatory but gives an additional assurance. If you need more info you can email us or call to 0700 89 050.
Best Regards
Patrick David Lewis
(über 6 Buchungen)
United Kingdom
15.03.2022
Service Bewertung:
excellent
must remember to wash the car before i drop off, but the car wash as busy at the McDonalds site.
Mitarbeiterbewertung:
excellent
service with a smile
looked very grumpy but excellent customer service considering the time 4.45am today
looked very grumpy but excellent customer service considering the time 4.45am today
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
when you ask for a car type you normally get it as specified, i have used top rent a car for the best part of 10 years and have never had a real problems with them.
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Mr. Lewis, Thank you for your review. We are very happy to have provided you with such a positive experience and will pass along your comments to the team here at Top Rent A Car. Your satisfaction is our top priority. We hope you have a great day! 
Mark Hill
(1 Buchung)
United Kingdom
07.03.2022
Service Bewertung:
excellent
Brilliant! Staff in the office are so helpful, they really understood my situation. No matter how stupid my questions, they always have time!
Mitarbeiterbewertung:
excellent
I got so lucky with Dimitar being thee. Clearly explained everything. Made me feel at ease.
I was so happy to see Dimitar again. I was late and he understood why. No moaning, no bad comments. Perfect professional.
I was so happy to see Dimitar again. I was late and he understood why. No moaning, no bad comments. Perfect professional.
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Mr. Hill,
We're so happy to hear about your positive experience with Top Rent A Car! We appreciate you are taking the time to leave your feedback on our colleague’s excellent customer service and would be more than happy to assist you again in the future!
Kind Regards 
S***** G***
(4-5 Buchungen)
United Kingdom
06.03.2022
Service Bewertung:
excellent
Very understanding with the whhel and tyre damage, causing a late arrival.
Mitarbeiterbewertung:
excellent
Very understanding, not refilling the car, a d wheel a d tyre damage.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Customer,
Thank you for taking the time to write us a review. We can understand that there is situations that are out of our control and do our best to help our customers.
We look forward to serving you again.
A********* M**** C*********
(1 Buchung)
United Kingdom
26.02.2022
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
David Burns
(2-3 Buchungen)
United Kingdom
08.02.2022
Service Bewertung:
excellent
Booked through Ryannair and was charged £10 a day for a brand new automatic Clio with no restriction on mileage. Theres got to be a catch i thought to myself ! 14 days and over 1000 km later i took the car back washed and cleaned. Was met in the car park by one of the staff who took the keys, checked the car and wished me a good day. I still cant believe it was so cheap and easy. Oh, i should add that i had reservations about picking up the car at 1am but i neednt have worried. There was someone at the desk when i arrived. Dont usually leave reviews but i just had to fot Top Rent a Car ! 10/10 Thankyou
David
Mitarbeiterbewertung:
excellent
Polite and spoke very good English which was very helpful
Polite and spoke very good English which was very helpful
Polite and spoke very good English which was very helpful
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Fantastic... Renault Clio automatic....cruise control...keyless entry. Was a pleasure to drive
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Mr. Burns,
Thank you so much for this detailed and awesome feedback. It is always nice to see that our customers were satisfied by our team and services, and that we offered a memorably experience for them.
We train hard our team and we try to improve day-by-day in order to achieve the highest level of professionalism in this industry. Review like yours give us a huge morale boost to keep up the hard work in order to be No.1 on the market.
It is a big honor to serve customers like you and we are eager to serve you anytime in the future.
Kind Regards
Top Rent A Car
Customer Service 
