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Rückmeldungen
Bewertung
94.3 %
aus 22178 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Neueste Bewertungen:
Sascha Huelss
(4-5 Buchungen)
Germany
18.08.2023
Service Bewertung:
good
Better management of pickup time slots would be awesome. So you don't have to wait for half an hour to get your car whilst being eager to start your trip.
Mitarbeiterbewertung:
excellent
Only i would have wished for infos regarding the charging of the car - we had an EV in Varna - which charging stations can be used, app requirements, etc.
Nothing to suggest
Nothing to suggest
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Couldn't connect to the car via Android Auto. Dunno if it was me or the car.
Würden Sie uns empfehlen:
yes
no
Marin Vesseliev
(4-5 Buchungen)
Germany
18.08.2023
Service Bewertung:
excellent
Everything as expected. Nice people, great cars.
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Evgeniy Evgeniev Ubenov
Bulgaria
Bulgaria
18.08.2023
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Ahmed Kabdani
(1 Buchung)
Morocco
18.08.2023
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
T****** M****** T*****
(über 6 Buchungen)
Bulgaria
18.08.2023
Service Bewertung:
excellent
Отзивчиви, любезни, използващи уважителната форма при обръщение към клиентите си и експедитивни.
Благодаря!
Mitarbeiterbewertung:
excellent
Отзивчиви, любезни, използващи уважителната форма при обръщение към клиентите си и експедитивни.
Благодаря!
Отзивчиви, любезни, използващи уважителната форма при обръщение към клиентите си и експедитивни. Благодаря!
Отзивчиви, любезни, използващи уважителната форма при обръщение към клиентите си и експедитивни. Благодаря!
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Очаквах организирано сервизно асистиране по време на ползването от компанията.
Würden Sie uns empfehlen:
yes
no
Elizabeth Ann Leddra
(über 6 Buchungen)
United Kingdom
18.08.2023
Service Bewertung:
good
Mitarbeiterbewertung:
good
I had to wait for three other groups to collect their cars, Gospodin was efficient and as quick as possible while making sure he covered all aspects of the rental. He was happy and helpful.
Tihomir did a very good job trying to keep the desk running for customers and receiving my car back at -4 at terminal 2, maybe that was because we were about 30 minutes earlier than expected, he was very efficient, if a little short, I put that down to being under pressure.
Tihomir did a very good job trying to keep the desk running for customers and receiving my car back at -4 at terminal 2, maybe that was because we were about 30 minutes earlier than expected, he was very efficient, if a little short, I put that down to being under pressure.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
This car suited our needs, 2 adults 2 teenage children, we did not plan to drive long distances and it accommodated our 1 large suitcase and four rucksacks
Würden Sie uns empfehlen:
yes
no
C***** M****
(über 6 Buchungen)
Israel
18.08.2023
Service Bewertung:
excellent
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
T****** T*******
(1 Buchung)
Bulgaria
18.08.2023
Service Bewertung:
good
Служителите бяха много отзивчиви и професионално се отнесоха към своите задължнеия. Имам само една малка забележка, че не ми беше отговорено на моите въпроси които имах за колата първоначално. Благодаря за възможността да използвам услугите на Top Rent-A-Car , ще ви препоръчам на всички мои приятели и познати. Успехи.
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Olivier Scamps
(1 Buchung)
France
18.08.2023
Service Bewertung:
very bad
we had an issue, list one full day of holiday waiting for repair for a problem you caused.
and no refund.
awfull customer service
Mitarbeiterbewertung:
bad
too slow
no problem yet
no problem yet
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
good car
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Mr. Scamps,
Thank You for Your feedback.
According to the terms of the contract You signed, in the event of a technical breakdown of the main vehicle due to a factory defect or natural wear and tear, the OWNER shall be obliged to provide a replacement vehicle of a similar or higher class within 3 working days at the nearest company office.
Our colleagues resolved the issue faster, in addition they provided you a compensation for your next rental due to the inconveniences caused.
We hope that we will see you again and have the opportunity to regain your trust.
Wish you to have a successful day!
All the best!
Top rent a car
F******** V*****
(1 Buchung)
Netherlands
17.08.2023
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
