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Rückmeldungen
Bewertung
91.5 %
aus 657 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Neueste Bewertungen:
Ian Edwards
(4-5 Buchungen)
United Kingdom
05.11.2022
Service Bewertung:
good
The fact that I or my colleague have to go to the bank to get our deposit back is a big no no for me,I used my card to put down the deposit and it should be put back the same way I work and struggle for time to do this.
Mitarbeiterbewertung:
excellent
She is nice and business like
No nonsense,on with his job and we were on our way to the airport in 10 mins great.
No nonsense,on with his job and we were on our way to the airport in 10 mins great.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
The Passat is very good
Würden Sie uns empfehlen:
yes
no
I*** R****
(1 Buchung)
United Kingdom
31.10.2022
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Helen Elizabeth Henry
(über 6 Buchungen)
United Kingdom
25.10.2022
Service Bewertung:
good
Very easy pick up, let down because the agent was not outside the airport waiting for us when we arrived. Eventually tracked him down sitting in a cafe. We'd had a long drive so this was a area that was not needed.
Mitarbeiterbewertung:
good
Once we found him very very quick ly sorted out the hand over
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Car was spacious and very easy to drive. As an automatic it was very smooth up and down the mountains and overtaking.
Würden Sie uns empfehlen:
yes
no
Stuart Graham
(über 6 Buchungen)
United Kingdom
21.10.2022
Service Bewertung:
good
Mitarbeiterbewertung:
average
very arrogant and unhelpful, when asking questions it felt as if it was an inconvenience
helpful and efficient
helpful and efficient
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
We have used top rent a car for quite a few years, hiring multiple vehicles in this time, the service is normally very good and have had no problems
Würden Sie uns empfehlen:
yes
no
Jeanette Alison Atkins
(4-5 Buchungen)
United Kingdom
14.10.2022
Service Bewertung:
good
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Christopher Robathan
(über 6 Buchungen)
United Kingdom
05.10.2022
Service Bewertung:
good
Long time to hire the car
Mitarbeiterbewertung:
good
Sad only person renting out the cars so took about an hour to get to the front but happy with his service
Early to drop off very helpful took minutes very pleased
Early to drop off very helpful took minutes very pleased
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
9 seater ample room with our bags and a buggy
Würden Sie uns empfehlen:
yes
no
Malcolm Ballantyne
(über 6 Buchungen)
United Kingdom
25.09.2022
Service Bewertung:
good
Had to take two lots of insurance 3rd party booking is a scam that should be looked at
I rented in good Faith but top rent does not recognize booking firm insurance
Top rent needs to warn renters
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Ian Edwards
(4-5 Buchungen)
United Kingdom
17.09.2022
Service Bewertung:
good
Good quality
Mitarbeiterbewertung:
good
Good communication
Very good
Very good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
First time I have driven a. Automatic it was great
Würden Sie uns empfehlen:
yes
no
Craig Fyvie
(4-5 Buchungen)
United Kingdom
30.08.2022
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Use the insurance supplied with the rental company
Würden Sie uns empfehlen:
yes
no
L*** R*********
(1 Buchung)
United Kingdom
29.08.2022
Service Bewertung:
good
Very efficient and helpful service. Zhelyazko, the agent brought it to our hotel in Obzor and when I asked, he was very helpful with telling us places of interest to visit so our experience with the agent was excellent. The Car was super clean with only 5835 km on the clock. We were told that we had to give it back in the same clean condition which is fair enough. I gave an overall ‘good’ rather than ‘excellent’ rating only because car washes which are available are few and far between so we ended up having to go to one in Sunny Beach. The car interior may have been clean enough as we didn’t bring anything dirty, wet or sandy into the car. However, due to the policy of returning the car in the same clean condition, we thought best to get it cleaned just to make sure so we ended up spending a good portion of our last day driving around to find a car wash… which is not necessarily what you want to be doing whilst on holiday. Perhaps the policy could flex a bit to take the low amounts of car washes available into consideration. After all, not so easy for foreigners to locate these. Vladislav, the agent who collected the car from us was equally helpful.
Mitarbeiterbewertung:
excellent
Very helpful and friendly agent
Very helpful and friendly agent
Very helpful and friendly agent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
