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Rückmeldungen
Bewertung
94.3 %
aus 22178 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Neueste Bewertungen:
M****** J***** R****
(1 Buchung)
Germany
10.10.2025
Service Bewertung:
average
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
I***** P*************
(1 Buchung)
Lithuania
10.10.2025
Service Bewertung:
average
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
H******* R******
(1 Buchung)
Germany
09.10.2025
Service Bewertung:
average
To get the car tooks long time. The agent was more than 1 hour too late.
Mitarbeiterbewertung:
average
I had to wait more than an hour (1:18 h). No excuse, only an email.
No problems.
No problems.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Positiv: They brought the car.
Würden Sie uns empfehlen:
yes
no
Katerina Nedelcheva Belcheva
(1 Buchung)
Bulgaria
25.09.2025
Service Bewertung:
average
Mitarbeiterbewertung:
average
Не отговори на повечето въпроси при наемането на колата. Не съм сигурна дали се дължи на недостатъчно обучение или познание с услугите които фирмата предлага. Не обясни условията за предаването на колата и локацията което ми прочини неудобство и закъснение за полета он летище София.
Добро обслужване , въпреки всички неудобства пречинени от липсата на предоставяне на информация при наемането на колата.
Добро обслужване , въпреки всички неудобства пречинени от липсата на предоставяне на информация при наемането на колата.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
L***** K*******
(1 Buchung)
Israel
15.09.2025
Service Bewertung:
average
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Janos Pal Samu
(4-5 Buchungen)
Bulgaria
13.09.2025
Service Bewertung:
average
The service in general was fine, I liked the car. It worked well. However, I must consider the threat of charging me for the cleaning of the vehicle (which, apart from extreme cases, is supposed to be part of the service, it was always like that in my fifteen year experience) an implicit price-raise. From now on I will add the extra €20 to your prices when making my choice for a car hire.
I would add in general, that the main cost of hiring a car is not the hiring fee itself, but the other items (insurance, cleaning fee) without those one is running a considerable risk potentially making the whole trip unrelaxing.
Mitarbeiterbewertung:
good
It was the end of the person's shift, we were clearly short on time. It is supposed to be a very serious act as oncoming damage fees can depend on it. It was also dark, the vehicle was difficult to inspect.
This part was quick and professional, carried out in minutes.
This part was quick and professional, carried out in minutes.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
I need to mention that the interior (upholstering) was slightly worn down. The tire pressure indicator lit up unnecessarily. Still, the car was perfectly usable for a tour of 1500km. It is a small car though, not like travelling in a Bentley.
Würden Sie uns empfehlen:
yes
no
K******** M***** H******
(über 6 Buchungen)
Bulgaria
01.09.2025
Service Bewertung:
average
Тази услуга беше много добра, но отскоро нещо се е променило. Вече не сте номер едно. Да накараш клиента да измие колата или да плати за нейното измиване е меко казано тъпо, при положение, че цената е много близка до конкуренцията.
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Florian Eichler
(2-3 Buchungen)
Germany
31.08.2025
Service Bewertung:
average
picking up the car was not a pleasant experience. From arriving at the counter in the terminal until I had the car it took me more than one hour. seems like the process is very manual and not enough agents to manage the queue.
Mitarbeiterbewertung:
excellent
kind and supportive
kind and supportive
kind and supportive
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Aleksandar Petkov Hristov
(4-5 Buchungen)
Bulgaria
31.08.2025
Service Bewertung:
average
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
P**** M******* T************
(1 Buchung)
Bulgaria
25.08.2025
Service Bewertung:
average
Колата не беше добре изчистена.
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
