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Rückmeldungen
Bewertung
94.0 %
aus 14037 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Neueste Bewertungen:
Steven De Smedt
(über 6 Buchungen)
Belgium
09.01.2019
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Ventsislav Radnev Domuschiev
Bulgaria
Bulgaria
09.01.2019
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
S******* E* A****
Belgium
Belgium
09.01.2019
Service Bewertung:
very bad
Hello
I rented the car on 7th january. When I took the car it was good. I drived to veliko tarnovo in the night. On my way the engine oil light went on. IT says I have to add oil. Because it was night and its dangerous to drive with little oil I decided to add a little oil So I bought oil from the shop and added a little Till the light was gone. I treated the car very Well during my visit to Veliko tarnovo. I always payed for secured parking. I washed the car before returning iT to You. I treated the car Like my OWN car. Everything was OK. When i returned the car They asked me If there was a problem. I said I Only added Some oil when i was driving in the night to Veliko. He asked About the ticket And i Said I lost it And i Said No problem i dont need the money for that oil. Then he Said You are Not allowed to add oil in a very rude way. Not polite at All. I Said iT was middle of the night And its dangerous to drive With little oil. You are also Not allowed to rent me a car With little oil. You have to do your checks. So he gave me a ticket of 30 EUR. The man was totally Not polite. So I Just paid Because i dont Like that kind of discussions With unpolite people. I Said i Will speak With Ryanair Because They work together With You. So I Just hope You are going to do something About this And About the unpolite man I returned the to. The collegue of anatolii. Then I dont have to speak With Ryanair About this incident.
Yours sincerely
Solaiman El Akraa
Mitarbeiterbewertung:
average
Polite man did his job Well.
Anatolii didnt Said much Because he dont speak english Well. No problem. But his collegue was So unpolite. I dont see his picture here.
Anatolii didnt Said much Because he dont speak english Well. No problem. But his collegue was So unpolite. I dont see his picture here.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
very bad
The golf is a very Good car. But the service after was very bad And I hope top rent car Will do something About iT.
Würden Sie uns empfehlen:
yes
no
R***** C****** B*********
(4-5 Buchungen)
England
09.01.2019
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Very helpful. Fast and efficient
Left key and documents at desk
Left key and documents at desk
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Anton Fedorin
(1 Buchung)
Bulgaria
09.01.2019
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Cristiano Sforza
Bulgaria
Bulgaria
09.01.2019
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Valentin Dimitrov Vitanov
(1 Buchung)
Bulgaria
09.01.2019
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
B***** A**** A****
(über 6 Buchungen)
Switzerland
09.01.2019
Service Bewertung:
excellent
Super Blagodarq
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Galin Stefanov Genev
Bulgaria
Bulgaria
09.01.2019
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Thorsten Pferdekaemper
(1 Buchung)
Germany
09.01.2019
Service Bewertung:
average
Even though we pre-ordered a children car seat, it needed about an hour to really get it. In this time, nobody told us that this might take a bit, so we have waited in the very cold parking area together with our two year old. In addition, your agents had their car running, probably because they were cold as well. The exhaust from that was not very nice either.
I know that mistakes can happen and this is "ok". However, next time just tell us that it might take longer, so that we can have a coffee somewhere warmer.
Mitarbeiterbewertung:
average
See before for the issues with the children seat.
That was ok in principle, only that someone should really get the guys some heater, so that they don't have to run the car engine all the time.
That was ok in principle, only that someone should really get the guys some heater, so that they don't have to run the car engine all the time.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
average
The car was exactly right for us, only that it had an issue with the air in the front right wheel. We had to get it pumped twice and did not really dare to go where we initially planned.
Regarding the price: For the customer, it cannot be "too low", can it? The question is a bit weird.
Würden Sie uns empfehlen:
yes
no
