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Rückmeldungen
Bewertung
94.0 %
aus 14037 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Neueste Bewertungen:
Ventsislav Lavchiev
(4-5 Buchungen)
Austria
08.06.2024
Service Bewertung:
very bad
Mitarbeiterbewertung:
bad
Zeit zur Abholung/Rückgabe:
very bad
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
B*** B***
(1 Buchung)
United Kingdom
07.06.2024
Service Bewertung:
very bad
Customer service is very bad. They given us car 3 hours late. But when we return the car , we late half an hour, they tried to charge another days.
Not recommended .
Car was very good.
Mitarbeiterbewertung:
very bad
Customer service is very bad. They given us car 3 hours late. But when we return the car , we late half an hour, they tried to charge another days.
Not recommended .
Customer service is very bad. They given us car 3 hours late. But when we return the car , we late half an hour, they tried to charge another days. Not recommended .
Customer service is very bad. They given us car 3 hours late. But when we return the car , we late half an hour, they tried to charge another days. Not recommended .
Zeit zur Abholung/Rückgabe:
bad
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Jake Morgan John
(1 Buchung)
United Kingdom
04.06.2024
Service Bewertung:
very bad
Rented a car from 0000 on 30th of may.
Websote clearly said GMT+1 (IE BST).
TOOK THE car at 0200 on 31st but they said they were expecting me 26 hours earlier in the early hours of thr 30th not then so charged me extra days rental. This is entirely because their website is flawed
When I took the car i confirmed that i was returning the car at 1600 bst 1800 Bulgaria time. The guy was yes that's not a problem no worries etc. Then lied to my face saying we never had this conversation. Valko was his name, and he is a criminal. I am posting to every single Facebook page with British people who live in Bulgaria to avoid you as you are just to take advantage of people
Arrived at Bulgaria time 1800.They fined me an extra day rental, a penalty fee, tax and any other things they could make up. An extra 57 euros.
They said that that fee was on top of keeping the 250€ deposits.
Total cost for a 4 day rental €565.
I used to work for enterprise rent a car and even they weren't as criminal as this.
First and last time i come to Bulgaria, will be claiming it all back from my credit card company as a section 75 claim but just bullying behaviour
Mitarbeiterbewertung:
bad
Liar and a thief
Had to do as Valko told him as he has no other options, nice guy but as a representative of the company I struggle to be more optimistic
Had to do as Valko told him as he has no other options, nice guy but as a representative of the company I struggle to be more optimistic
Zeit zur Abholung/Rückgabe:
very bad
Fahrzeugbewertung:
very bad
Would never recommend as they are just trying to fond reasons to.scam and fine you.
Würden Sie uns empfehlen:
yes
no
Muhammad Banna
(über 6 Buchungen)
Israel
31.05.2024
Service Bewertung:
very bad
They give as dangerous tires and we buy one tire new and they ask to pay more money
So bad.
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
very bad
Würden Sie uns empfehlen:
yes
no
Abraham David Palmon
(1 Buchung)
Israel
23.05.2024
Service Bewertung:
very bad
At the time of returning the vehicle there were problems on the roads around the airport due to heavy rain that fell. The service personnel functioned poorly and failed to respond to the transfer of customers to the airport. There was a terrible indifference and only after the customers started raising their voice and demanding a solution, the service people started calling and looking for a solution. It was stressful and unnecessary and left a bad taste in my mouth.
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
P**** M***********
(über 6 Buchungen)
Germany
19.05.2024
Service Bewertung:
very bad
Mitarbeiterbewertung:
bad
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
M***** A********** M*******
(über 6 Buchungen)
Bulgaria
15.05.2024
Service Bewertung:
very bad
Наемането се забави над час и половина понеже колата не беше измита. Служителят по наемането се извини, но целият ми работен график замина, както и не беше направен някакъв жест към принудените да чакат дълго десетки хора (например да им се даде по една бутилка вода).
Mitarbeiterbewertung:
excellent
Нямам забележки.
Нямам забележки.
Нямам забележки.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Удобна за шофиране и икономична кола.
Würden Sie uns empfehlen:
yes
no
M***** G**** F*****
(1 Buchung)
Spain
09.05.2024
Service Bewertung:
very bad
It doesnt have sense yo pay the insurance. I have to pay for everything even if Its not my fault, and also an extra free. The politics of the company are nonsense and the service in case of accident was terrible, It was so slow and always looking for themselves dor NIT paying anything, and making us very difficult to continúe with our trip
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Krasimir Latifov
(über 6 Buchungen)
Bulgaria
08.05.2024
Service Bewertung:
very bad
Не успях да дозаредя до пълен резервоар, но резервоарът не беше пълен до горе и в денят на наемането на автомобилът.
Бях таксуван за 12 литра гориво (не знам как вашият служител ги пресметна) както и 15€ за услугата (дозареждане).
Да бях съгласен да си заплатя за горивото, въпреки че мисля че не ровене от 5 литра е било необходимо до нивото на което съм взел, НО не беше редно да бъда таксуване 15€ допълнително освен горивото.
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Anna Artinyan
(1 Buchung)
Bulgaria
04.05.2024
Service Bewertung:
very bad
Абсолютно несправедливо е да таксувате 230 евро за драскотина по джантата, която по никакъв начин не нарушава функцията и не налага смяна, а е резултат от нормална употреба и крив бордюр. Ако имаше полицейски протокол, щеше да ми излезе без пари. Абсурдна ситуация. Жалко, губите клиент(и) за нищо.
Mitarbeiterbewertung:
good
Вежливо обслужване.
Вежливо обслужване.
Вежливо обслужване.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
