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Rückmeldungen
Bewertung
94.0 %
aus 14037 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Neueste Bewertungen:
Fabio Spataro
(1 Buchung)
Italy
25.02.2022
Service Bewertung:
excellent
Molto bene tutto
Mitarbeiterbewertung:
excellent
Veloce e simpatico
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
good
Macchina ottima accessoriata a me è mancato solo il cambio automatico
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Mr. Spataro,
Thank you for sharing your experience with us. We are very happy to see that you were serviced fast and in a professional manner. Please check the specifications of the vehicles on our web site so you know you book an automatic car or leave a comment in your reservation. We look forward to seeing you again. 
Deyan Grigorov Gusiyski
(über 6 Buchungen)
Bulgaria
25.02.2022
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Malinka Mitkova Tsvetanova
(4-5 Buchungen)
Bulgaria
23.02.2022
Service Bewertung:
excellent
Отлично отношение и услуга!За пореден път се възползваме и ще продължим да използваме вашите услуги и удобства!Професионализъм и съдействие по всяко време,нови и перфектно обслужени коли!Благодарим и до нови срещи :)
Mitarbeiterbewertung:
excellent
Бързо обслужване и отлично отношение ,благодарим Даниел и колеги :)
Марио ни посрещна на паркинга усмихнат и много бързо оформи документацията и ни изпрати по живо,по здраво ! Благодарим и до нови срещи :)Успех
Марио ни посрещна на паркинга усмихнат и много бързо оформи документацията и ни изпрати по живо,по здраво ! Благодарим и до нови срещи :)Успех
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Препоръчвам с две ръце ,която и кола да изберете,всички коли са нови и е удоволствие да се шофира,страхотен опит!Ще получите професионално мнение и препоръка и ще ви бъде обяснено всичко,взимате ключа и потегляте .
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Здравейте г-жо Цветанова,
Радваме се, че сме оправдали Вашите очаквания. Благодарим за хубавото ревю. Хубав ден!
Timur Ibraev
(1 Buchung)
Russia
21.02.2022
Service Bewertung:
very bad
The windshield was broken and wasn't marked as broken at the beginning of the rent. Now I have to pay for it. Also no spare wheel at the back. I'll spread the news all over my social networks that it's unsafe to use top rent a car.
Mitarbeiterbewertung:
very bad
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Mr. Ibraev,
Thank you for sharing your experience with us.
We would like to assure You, that the delivery/acceptance protocol before each rent is done accurately and professionally and in case if you have any disagreement or additional marks to be done, you always can do it with our agent on the spot. Please, note that the crack on the windscreen upon returning is more than 40 cm and there is no way not to be seen during the pick up and we did not receive any phone calls or e-mail notification from You during the rent about the accident with the window.
Some of our brand new cars are manufacturaly equipped with tire repair kit and compressor, which can be used in case of an accident with the tire.
We are sorry that you had unpleasant experience. Best regards.
Vladimir Beniamin
(über 6 Buchungen)
Israel
21.02.2022
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Hello, Vladimir. Thank you for the rate you left. We always encourage our clients to directly contact us whenever they experience any inconveniences. We would like to look further into your experience so we can see how to improve our services. Please email customer.service@toprentacar.bg with all the details of your reservation. We hope that next time we will earn 5 stars. Thanks.
Ermal Brazhda
(1 Buchung)
Albania
21.02.2022
Service Bewertung:
good
Not responsible of their own actions just make the decision how they want
Mitarbeiterbewertung:
bad
They give you the car key but not to show the car or to check the car proper
Worst person ever pretending to be manager and not responsible for his actions just says what he thinks worts person I ever meet
Worst person ever pretending to be manager and not responsible for his actions just says what he thinks worts person I ever meet
Zeit zur Abholung/Rückgabe:
bad
Fahrzeugbewertung:
excellent
Don’t ever go with this company I had full insurance but they not responsible for what they make and they don’t check the cars before giving to you
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Mr. Brashda,
We always encourage our clients to directly contact us whenever they experience any inconveniences.
Please, note that the vehicles are being checked before each rent and and delivery/acceptance protocol is prepared in advance. We provide it to the customers and they are checking the car by themselves and in case of any disagreement You can return to the desk and to notify the agent. This is an international policy of letting the car to the client.
We would like to look into this further but need some more information. Please email customer.service@toprentacar.bg with all the details of your experience.
Thanks.
T******** I***** I*****
(über 6 Buchungen)
Bulgaria
21.02.2022
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
I*** Z****** Z*****
(über 6 Buchungen)
Bulgaria
20.02.2022
Service Bewertung:
excellent
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Вашата удовлетвореност е наш топ приоритет. Благодарим, че сте отделили време, за да споделите опита Ви с нас. Пожелаваме Ви приятен ден! - Top Rent A Car
Vasilii Pitev
(1 Buchung)
Russia
20.02.2022
Service Bewertung:
excellent
Все прекрасно, спасибо большое, при визите в Болгарию-только к вам!
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Благодарим Вас за отзыв! Желаем вам отличного дня! - Top Rent A Car
I*** Z******* I*****
(über 6 Buchungen)
Bulgaria
20.02.2022
Service Bewertung:
excellent
v
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Здравейте! Щастливи сме, че сте останали доволен от улугата, която предлагаме. Поздрави! - Top Rent A Car 
