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Rückmeldungen
Bewertung
94.5 %
aus 4817 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Neueste Bewertungen:
Mario Yuliyanov Balashev
(über 6 Buchungen)
Bulgaria
07.01.2023
Service Bewertung:
bad
Получих мръсна кола - както отвън, така и вътре. Колата, която ми беше дадена беше заместващ автомобил съгласно офертата, но изобщо не разполагаше с удобствата на първоначално избрания от мен автомобил.
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
bad
Würden Sie uns empfehlen:
yes
no
G*** C**** C*********
(1 Buchung)
Italy
25.12.2022
Service Bewertung:
bad
I only rented for 1 days but got charged for 3 days. "Payment hold" according to Top Rent A Car means payment charge. I was misled into paying more . Vladislavd the rental agent was misleading, shady, and showed no remorese. Seemed more like a scam than anything. Beware.
Mitarbeiterbewertung:
bad
Misled me into paying for 3 days when I only rented for 1.
Misled me into paying for 3 days when I only rented for 1. Was very shady and untalkative when I returned the car. No remorse.
Misled me into paying for 3 days when I only rented for 1. Was very shady and untalkative when I returned the car. No remorse.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
bad
I only rented for 1 days but got charged for 3 days. "Payment hold" according to Top Rent A Car means payment charge. I was misled into paying more . Vladislavd the rental agent was misleading, shady, and showed no remorese. Seemed more like a scam than anything. Beware.
Würden Sie uns empfehlen:
yes
no
R*** C*****
(2-3 Buchungen)
Belgium
05.11.2022
Service Bewertung:
bad
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Customer,
Please contact us at the following email customer.service@toprentacar.bg and describe to us what did not meet your expectations and what we can improve in order to examine your situation in detail.
Thanks in advance!
Top Rent A Car
Veselin Antonov Mechkuev
(über 6 Buchungen)
Bulgaria
31.10.2022
Service Bewertung:
bad
Датчикът за гориво беше развален и персоналът (не този от снимката) ме накара да ходя отново да зареждам. При презареждането се оказа че резервоарът е пълен , върна , и целият ме заля с бензин.
Mitarbeiterbewertung:
bad
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
bad
Würden Sie uns empfehlen:
yes
no
Izhak Vaknin
(1 Buchung)
Israel
27.10.2022
Service Bewertung:
bad
long time for tacking the car.
un fulfil the promases.
let you wait long timewhen return the car.servis very bed.
chack in and out very long process .
thay let me wait long time
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
bad
Fahrzeugbewertung:
bad
Würden Sie uns empfehlen:
yes
no
K**** P**** R****
(1 Buchung)
United Kingdom
12.10.2022
Service Bewertung:
bad
Mitarbeiterbewertung:
bad
Zeit zur Abholung/Rückgabe:
bad
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
O*** M****
(1 Buchung)
Israel
06.10.2022
Service Bewertung:
bad
Mitarbeiterbewertung:
average
Unkind
Unhelpful
Nice and kind
Nice and kind
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
David Maria Rayess
(1 Buchung)
Germany
03.10.2022
Service Bewertung:
bad
Mitarbeiterbewertung:
bad
Tries to sell service that is already included and tries to charge extra.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Y**** G*******
(1 Buchung)
Israel
16.09.2022
Service Bewertung:
bad
We had to wait for more than an hour.
The explanation was not clesr enough and very poor English.
We had to pay twice for full protection without
Explanation.
Mitarbeiterbewertung:
bad
English is must!
We could not understand you at all.
It was better
It was better
Zeit zur Abholung/Rückgabe:
bad
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Thomas James Finch
(1 Buchung)
United Kingdom
27.08.2022
Service Bewertung:
bad
We were charged €25 for the fuel tank not being 100% full on return.
When we collected the vehicle we were told the fuel tank was 100% which it wasn’t!! The fuel was not even 80-90% on collection.
Just another way to make money from your customers, not sure if I’d use your service again! I will also tell friends and family who use your service to be aware of this.
Mitarbeiterbewertung:
average
Friendly person but told us the fuel tank was 100% full when it wasn’t.
No additional comments.
No additional comments.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Ford custom is a great vehicle for a big family. Lots of room for luggage in the rear & plenty of space for the family.
Würden Sie uns empfehlen:
yes
no
